Blog
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Effective New Hire Onboarding with 5-1s
An amazing candidate has accepted your offer and will join soon. How do you help them be successful in their new job and new company? It starts with communicating clear goals to your new hire and then continually enabling them to achieve these goals. Here’s my New Hire Onboarding 5-1s Template. 1) Goals and OKRs:…
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Align PRDs To The Product Opportunity
Write the product PRD/spec only after the product opportunity brief is aligned and is a “go”. Here is my Product PRD / Spec Template. The product opportunity brief describes the problem statement, success criteria, why now, principles, product concept, and how to win. The PRD / spec goes further into the details and describes the…
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Job To Be Done (JTBD), Tasks, And User Personas In Age Of New Tech
Clay Christensen said, “When you’re trying to innovate, the customer is the wrong unit of analysis. Instead understand what it is the customer is trying to accomplish, what’s the job that the customer is trying to get done. The job always exists, even if there is no market of products yet.” A job can be…
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The Only Power Of A Product Manager
The only power of a product manager is market intelligence—its capture and synthesis, both current intelligence and forward intelligence, and using it to craft a strategy to win. This applies to PM as well as other product functions: product design, product strategy & analytics, and adjacent functions such as product marketing. User research activities are…
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Pipeline, Not Backlog
Think pipeline of product opportunities, not a product backlog of to-do items. A pipeline is proactive. A backlog feels reactive. Scrum.org defines a product backlog as an ordered list of what is needed to improve the product. However, people think of it in the dictionary definition, an accumulation of unperformed tasks, which has a negative…
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There Is TEAM In Team: Trust, Empowerment, Accountability, and Motivation
T for Trust. E for Empowerment. A for Accountability. M for Motivation. T.E.A.M. for Team Performance These four elements result in a group of people performing well as a team and delivering great outcomes, according to research referenced in this, this, this, and more. After all, to drive customer outcomes and business outcomes is the…
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Purpose Of A Product Team
The purpose of a product team is to drive customer outcomes and business outcomes. They are not a feature factory and do not strictly follow a product roadmap. Regardless of the organization reporting structure, an effective product team is cross-functional: product management, product design, product analytics, product strategy, product engineering, product marketing, and product-adjacent teams.…
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Win Over Customers And Win Against Competitors.
For products to win in the market, they need to win over prospects and win against competitors. Products need to win over existing customers too in a recurring revenue SaaS business model. Products may also need to win against substitutes—alternative products or services that also meet the market’s need e.g. video calls vs in-person, or…
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What Do Buyer Personas Want
Product teams think about user personas very naturally to drive product success. In the case of B2B products, the buyer persona also matters a lot for success. Often these buyers are not easily accessible to the product team, their goals may not be the same as the user goals, and the buyers can change the…
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GPT-4 Tax Demo Repro Step By Step
Finally I got some time to repro the GPT-4 tax demo. Here is the step by step. The hardest part was finding the relevant sections of the US tax code. So I agree with Greg Brockman’s quip, “It’s always the non-AI parts of these demos that are the hardest part to do.” I first tried…
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